Corporate Social and Environmental Responsibility represents a continuing commitment of the Company in contributing to local economic development, with focus on communities in the vicinity of the Company’s operations.

The Company is aware that it does not exist solely to earn financial profits, but also to promote development in social and economic life on a sustainable basis.

In 2020, the Company’s expenditures for activities under corporate and environmental responsibility totaled Rp 932,035,000 with focus on activities in programs to assist the government in combating the spread and addressing the threat of Covid-19. In addition, the Company continued its work in empowerment of communities and conservation of the environment.

RESPONSIBILITY FOR THE ENVIRONMENT

The Company is keenly aware of the importance of environmental concerns. In conducting its business, the Company strives to pay careful attention to environmental friendliness and to safeguard the environment at all times.

Since 2005, the Company has undergone continual assessment under ISO 14001:2015. In so doing, the Company is demonstrating a practical commitment to comply with environmental standards. The ISO 14001:2015 certification was last extended in 2020 and is valid until 2023..

In addition, the Company conducts regular management and monitoring of the testing of environmental pollution limits. To prepare for the floods that normally arrive during the rainy season, the Company undertakes regular cleaning of drains and ditches, mainly on its premises, and assigns duties for switching water pumps on and off and cleaning water pump filters.

Concerning the complaints reporting mechanism for environmental issues relating to actions taken by the Company that may harm the environment, complaints can be brought to the attention of the Company via the corporate website or email address. All incoming reports are examined and will be followed up by the Company.

In 2020, no complaints were received about environmental issues in relation to possible actions taken by the Company that could harm the environment.

RESPONSIBILITY FOR LABOR STANDARDS AND OCCUPATIONAL HEALTH AND SAFETY

The Company bears a responsibility to manage its work force/ employees as human resources in compliance with the Labor Law. The Company is strongly aware of the necessity to build harmonious, professional, and productive cooperation in labor relations.

The Company upholds gender equality in providing employment and in the career development of its employees. To strengthen the competence of its employees, the Company also provides education and holds various employee training activities. The education and training is carried out in-house and at external institutions, depending on the needs in each area.

In 2020, the Company’s education and training activities for building the competencies of its employees included the following:

The Company also bears responsibility for the health and safety of its Employees. Occupational Health and Safety plays a vital role in supporting employee performance in their work at the Company. Accordingly, the Company has put in place the infrastructure for occupational health and safety and provides health and safety training to improve employee knowledge and awareness in this vital area.

From the time that the World Health Organization declared Covid-19 a global pandemic in March 2020, the Company has implemented policies in line with official guidance to assist the Government in preventing the spread and addressing the threat of Covid-19, with focus on the Company working environment.

The Company is aware that the outbreak and spread of Covid-19 has affected human life in ways that had never been imagined before. The most important actions taken by Company are to educate all employees to become accustomed to Health Living and Clean and Health Lifestyles in the workplace by introducing the following measures :

  1. Handwashing with soap.
  2. Accustom employees to washing hands when arriving at the workplace, before eating, after having contact with other persons, using the bathroom and holding objects at risk of contamination.
  3. Fostering cough etiquette with the covering of mouth and nose
  4. Maintaining social distancing and recommending that employees spend time in sunlight during work breaks.
  5. Providing food with balanced nutrition and vitamins.
  6. Raising employee awareness in avoiding shared use of personal items such as prayer vestments, cutlery and so on.

To support these measures, the Company also took action to expand and improve workplace facilities by:

  1. Ensuring that all work areas are clean and hygienic by performing regular cleaning with the use of appropriate cleaning agents and disinfectant.
  2. Safeguarding air quality in the workplace through improved air circulation and entry of sunlight into work areas, as well as cleaning filters in the air conditioning system.
  3. Provision of more handwashing facilities.
  4. Display of educational posters, including the proper method for washing hands and ways of preventing the spread of Covid-19.
  5. Provision of hand sanitizer in key locations.

The Company remains steadfastly committed to employee health and safety as a leading priority.

Each year, employees undergo health check-ups provided by a private hospital appointed by the Company. The checkups include eye checks, physical examinations, blood and urine tests and thorax X-rays. In addition to ensuring the occupational health and safety of its employees, the Company conducted these health check-ups to comply with a Ministry of Labor regulation stipulating regular health check-ups and compliance with OHSAS/HIRA standards.

The Company was also awarded OHSAS 18001:2007 certification. This step attests to the Company's commitment in implementing an occupational health and safety management system aimed at protecting employees against occupational health and safety risks. This certificate was last extended in 2017 with validity until 2020.

In addition, the Company was awarded a Certificate of Appreciation for Occupational Health and Safety on July 14, 2017, under Decree of the Minister of Labor of the Republic of Indonesia No. 201 of 2017 in recognition of the implementation of an Occupational Health and Safety Management System. The certificate is valid until 2023.

Concerning the complaints mechanism for labor issues, employees may bring their concerns relating to events in the workplace to the attention of their superiors. If a resolution cannot be reached in the matter, a bipartite mechanism will be initiated with facilitation provided by the corporate HR department.

In 2020, no complaints were received about labor issues.

RESPONSIBILITY FOR SOCIAL AND COMMUNITY DEVELOPMENT

As a part of society, the Company is continually engaged in activities with nearby communities by providing donations for improvement of social facilities, including places of worship, or social volunteering.

In education, the Company specifically organized the following activities:

Beasiswa

To show appreciation for high-performing school students, the Company has a scholarship program targeting children in junior high schools. During 2020, the Company provided scholarship assistance to the following high-performing school student:

The Company has also been working with a number of Senior/ Vocational High Schools and tertiary educational institutions in Indonesia to provide opportunities for students to take internships at the Company.

OCCUPATIONAL HEALTH AND SAFETY PROGRAMS

As part of its responsibility and duty of care in health, the Company engaged in the following activities, especially in the early days of the Covid-19 pandemic:

  1. Donation of Personal Protective Equipment (PPE) such as hazmat suits, face shields and safety shoes to the Covid-19 referral hospital at Wisma Atlet, Kemayoran, Jakarta, in cooperation with the Indonesia Stock Exchange Inc.
  2. Donation of hazmat suits, face shields, safety shoes, hand sanitizer and thermometers to Covid-19 Pandemic Aid Coordination Posts via the St. Carolus Hospital, Jakarta.
  3. Donation of hazmat suits, face shields, safety shoes and thermometers via PT PLN (Persero).

PRODUCT RESPONSIBILITY

Product responsibility is applied at a practical level in order to provide quality, safety guaranteed cable products at all times. A further objective is to maintain customer confidence. The work for the Company in turning out quality cable products begins with selection of quality raw materials and application of product quality control at each stage of the production process.

The safety cycle for provision of quality cable encompasses policy, planning, application, evaluation, management review and improvement. The Company consistently implements this cycle at the corporate and project levels.

In 1994, the Company was awarded ISO 9001:2008 certification. In 2010, the Company also received SNI (Indonesian National Standards) certification under Ministerial Regulation No. 109/M-IND/PER/10/2010, Ministerial Regulation No. 42/M-IND/ PER/10/2010 and Technical Directive No.02/BIM/PER/11/2010. In addition, as part of implementing a Quality Management System, the Company obtained SNI ISO 9001:2008 certification in 2016. This certificate is valid until 2021.

In addition, the Company was awarded a Quality Control System (QCS) Certificate from the PT. PLN (Persero) Certification Center under PT. PLN (Persero) Board of Directors No. 0069.P/DIR/2016 for conductors and low-voltage, mediumvoltage and high-voltage cables.

In 2016, the Company achieved SNI certification for Enamell Wire products from Sucofindo International Certification Services, PT Sucofindo (Persero).

The Company was also awarded a Telecommunications Network Manufacturing Certificate for copper and fiber optic telecommunications cable products, issued by the CIQS 2000 Certification Institute operated by PT. Telekomunikasi Indonesia Tbk.

These actions were taken to assure the quality of the Company's production in conformity with quality specifications set by the users of the Company's cable products.

Consumers may bring their complaints to the attention of the Company via the corporate website or official email address, and the Company will follow through on any consumer complaints received. The Company also holds a regular "Customer Satisfaction Survey" with the goal of ascertaining the level of customer satisfaction with the Company’s products.

During 2020, no consumer complaints were made against the Company.