The Company is aware that it does not exist solely to generate financial profits, but also to promote development in social and economic life on a sustainable basis.

This awareness is what shapes the Company’s commitment to Sustainability in contributing to local economic development, with focus on the communities in the vicinity of the Company’s operations.

In addition, the Company is also committed to providing quality cable products and a high level of after-sales service.

Labor Standards and Practices

Equal Opportunity

The Company bears responsibility in the management of its employees as human resources on the basis of the Labor Law. The Company is aware that labor relations must be characterized by harmonious, professional, and productive co-operation.

The Company has instituted gender equality in provision of employment and career paths for employees.

Child Labor and Forced Labor

As prescribed by law and in labor regulations, the Company has committed itself not to employ child labor or forced labor.

Employee Welfare

Regarding the welfare of its employees, the Company compensates employees for their services by providing comprehensive and competitive pay in compliance with the regulations established by the Government.

The aim of this is to provide motivation for employees to deliver the best results in the performance of their work. The Company also provides support to maintain a low employee turnover rate.

Safe and Pleasant Working Environment

The Company also bears responsibility for the Health and Safety of its Employees. Occupational Health and Safety plays a vital role in supporting Employee performance in their work at the Company. Accordingly, the Company has put in place the infrastructure for Occupational Health and Safety and provides Health and Safety training to improve Employee knowledge and awareness in this vital area.

In addition, the Company continued to provide the education program for all Employees to become accustomed to Healthy Living and Clean and Healthy Lifestyles in the workplace.

Each year, employees undergo health check-ups provided by a private hospital appointed by the Company. The check-ups include eye checks, physical examinations, blood and urine tests and thorax X-rays. In addition to ensuring the occupational health and safety of its employees, the Company conducted these health check-ups to comply with a Ministry of Labor regulation stipulating regular health check-ups and compliance with OHSAS/HIRA standards.

The Company also obtained OHSAS 18001:2007 certification for the Occupational Health and Safety Management System. This attests to the Company's commitment to protect employees against occupational health and safety risks. This certification was held until March 2021. The Occupational Health and Safety Management System then migrated to ISO 45001:2018, which is valid until 2024.

In addition, the Company was awarded a Certificate of Appreciation for its Occupational Health and Safety Management System on September 17, 2020, pursuant to Decree of the Minister of Labor of the Republic of Indonesia No. 308 of 2020. This certificate was issued to the Company as a token of appreciation for implementation of an Occupational Health and Safety Management System. This certificate is valid through 2023.

Society and Communities

As a part of society, the Company is continually engaged in activities with nearby communities by providing donations for improvement of social facilities, including places of worship, or social volunteering.

In education, the Company specifically organized the following activities:

1. To show appreciation for high-performing school students, the Company has a scholarship program targeting children in Junior High Schools.
2. The Company has also been working with a number of Senior/Vocational High Schools and tertiary educational institutions in Indonesia to provide opportunities for students to take internships at the Company.

Complaints from the Public

Members of the public may lodge complaints against the Company by means of the reporting and complaints mechanism, the procedure for which is presented in the Corporate Governance section of this Annual Report.

In 2023, there were no complaints received by the Company.

Activities for Social and Environmental Responsibility

The Company is also part of the wider society and as such is actively involved in activities in the vicinity of the sites for its operations. The activities undertaken by the Company in 2023 include the following:

1. Donating paint and plants in relations to support the aesthetic qualities of the environment in the vicinity of operations.
2. Donating animals for the Idul Adha ritual sacrifices in the Semanan area of Kalideres.